Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, subscribe to our Pro plans, or communicate with us.

• Authentication Information: When you log in using Google Authentication, we receive your Name, Email Address, and public profile picture.
• Billing Information: For Pro users, payment data is securely processed through our payment gateway partners (Midtrans) via QRIS. We do not store any payment credentials or sensitive financial information on our servers.
• Usage Data: We automatically collect data about how you interact with our platform, including pages visited, features used, and search queries.

2. How We Use Your Information

By using our platform, you consent to the collection and use of your information as described in this Privacy Policy.

• Providing, maintaining, and improving the Bencma platform.
• Processing transactions and sending related information like invoices.
• Sending administrative messages, technical notices, and security alerts.
• Responding to your comments, questions, and customer service requests.
• Personalizing content and curating brand benchmarks relevant to your industry.

3. Information Sharing

We do not sell your personal information. We may share information with trusted third-party vendors and service providers who need access to carry out work on our behalf — including authentication providers, hosting infrastructure, analytics tools, and payment processors. They are authorized to use your information only as necessary to provide services to us.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

5. Your Rights

You have the right to access, update, correct, or delete your personal information. You may also object to or restrict certain types of data processing where applicable. To exercise these rights, please contact us directly.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please reach out via [email protected].